The NAMI HelpLine has extended its hours and is now open from 10:00 AM till 8:00 PM, ET by phone 800-950-NAMI (6264) or email at [email protected].
This extension is necessary to meet the increased demand for HelpLine services since the outbreak of COVID-19 and improve access to the West Coast by extending hours until 5 PM PT.
The NAMI Helpline, a cornerstone of NAMI, is there for you as an NSO/NA to be an additional resource to your existing helpline or to highlight as a primary helpline resource for your community.
HelpLine information and referral resources are available 24/7 when you visit www.nami.org/help and access the NAMI HelpLine Knowledge Center and the NAMI Resource Library.
Please post the NAMI HelpLine’s new hours and our phone number on your website and share them with your stakeholders. A public announcement will be made next week, but we wanted to share the good news with you first.
For those of you new to NAMI, the HelpLine is a free nationwide peer support service providing information, resource referrals and support to people living with mental health conditions, their family members and caregivers, mental health providers and the public. Experienced, well-trained staff and volunteers help by answering questions, offering support and providing practical next steps.